FAQ

How can I log in to my Account? 

- By clicking on the "Person" icon in the right top corner of the screen or by going to https://simplida.com/account/login


How can I track my order?

- By following "Track my order" link in your email or from the Order History on your Account Page.


When will my order be shipped out?

- Processing orders can take between 1-3 business days.


When will my order be delivered?

- Standard ground delivery takes 2-7 business days after your order has been shipped out from our facility. 


Where is HARD NEW YORK located?

- We are located in New York, New York, 10001 USA


 What is Your Email Address?

- Our Email Address is hello@hardnewyork.com


Where can I buy HARD NEW YORK Men's Fashion Accessories and Skincare?

- HARD NEW YORK Fashion Accessories and Skincare for Men are sold exclusively at hardnewyork.com 


 Do You have a Brand Ambassador Program for Social Media Influencers?

- Yes we do! Log on to https://hardnewyork.goaffpro.com/ and start earning up to 15% on each referral sale.


Where can I buy HARD NEW YORK Men's Fashion Accessories and Skincare?

- HARD NEW YORK Fashion Accessories and Skincare for Men are sold exclusively at hardnewyork.com